Any refund is processed 24/48h AFTER DELIVERY and will be visible on your statement WITHIN 2/3 WORKING DAYS.
PRODUCT AVAILABILITY
We make every effort to display accurate stock availability on the website but stock levels are subject to change without notification. Please note that all orders are subject to availability and stock is not reserved until your order has been confirmed. Whatever is missing in the final invoice, will not be delivered unless reordered. You ONLY pay for what you have purchased in our final invoice.
We are committed to 100% customer satisfaction. If for any reason you are not fully satisfied with your order, please email us at info@generialimentari.co.uk within 24 hours of receipt and we will refund your money, re-ship /replace your order, or make other arrangements.*
The object of your email should be the order/invoice number and you should clearly specify the reasons.
If you believe that your order is received damaged, please take a photo of the original packaging (including the box the item was shipped in) and attach it to your email.
*Customer must check items delivered & must advice any discrepancies within one day of delivery. Customer is requested to obtain driver’s signature for any cash paid & driver must sign for the amount also on our copy.